be33's Terms and Conditions — The Foundation of Our Service

About the Platform

be33 is an online betting and casino platform operated for players in Bangladesh. Our services include sports betting (cricket, football, and more), live casino, slot games, and various interactive gaming sections.

Key Definitions

• "Account" — Your personal user account registered on the be33 platform.
• "Balance" — The total amount of funds held in your account.
• "Bonus" — Any promotional credit or reward issued by be33.
• "Bet" — A wager placed on the outcome of an event using a specific amount of money.
• "Wagering Requirement" — The condition specifying how many times you must bet before a bonus can be withdrawn.
• "KYC" — The identity verification process (Know Your Customer).

Applicable Law

These terms and conditions are governed by the laws of Bangladesh. In the event of any dispute, both parties will first attempt to reach a friendly resolution.

Age Limit — 21+

be33's services are available to users aged 21 and above only. Minors are not permitted to register or play. be33 may request age verification documents at any time.

Eligibility Requirements

Registration and participation on be33 are only available to those who meet the following conditions:

• You must be 21 years of age or older.
• You must register under your own identity — not under anyone else's.
• You have fully read these terms and conditions and are able to accept them.
• You have not been previously banned by be33.
• You are participating voluntarily and knowingly.

Registration by a Representative is Prohibited

Opening, managing, or placing bets on an account on behalf of any third party is strictly prohibited. Each account must be for the personal use of a real individual.

Registration Process

To register on be33, you must provide accurate and complete information. Accounts created with false information may be closed at any time and the balance in such accounts may be forfeited.

One Account Policy

Each person may create a maximum of one account. Creating multiple accounts ("duplicate accounts") is prohibited. In such cases, be33 reserves the right to close all associated accounts and forfeit all funds and bonuses.

KYC Verification

be33 may verify your identity at any time. The following documents may be requested for this purpose:

• National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

Withdrawal access may be limited if KYC is not completed.

Password Protection

It is your responsibility to keep your account password completely confidential. Use a strong password and change it regularly. Do not share your login details with anyone.

Liability for Unauthorised Access

If your account login details fall into someone else's hands, you will be responsible for all activities carried out using those details. If you suspect unauthorised access, notify the be33 support team immediately.

Suspicious Activity

If be33 detects any unusual or suspicious activity, it reserves the right to take necessary security measures, including temporarily suspending the account.

Deposit Limits

The minimum deposit amount on be33 is ৳300. Accepted payment methods: bKash, Nagad, Rocket, and bank transfer. The same minimum limit applies for each method.

Withdrawal Policy

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. KYC verification must be completed before a withdrawal request can be made.

Third-Party Payments Prohibited

Deposits and withdrawals on your account must be made through a payment method registered in your own name. Transactions using third-party accounts are strictly prohibited.

Currency

All transactions on be33 are conducted in Bangladeshi Taka (BDT / ৳). Currency conversion or payment in any other currency is not available.

Anti-Money Laundering Policy

be33 strictly follows anti-money laundering and counter-terrorism financing policies. If a suspicious transaction is detected, be33 reserves the right to take any necessary action and may notify the relevant authorities.

Welcome Bonus

New players will receive a 120% bonus on their first deposit, up to ৳5,000. To receive this bonus, the first deposit must be made after registration. A 10x wagering requirement applies to the bonus.

Wagering Requirement

The wagering requirement for the welcome bonus is 10x, meaning the bonus amount can only be withdrawn after it has been wagered 10 times. For example, if you receive a ৳1,000 bonus, it becomes withdrawable after placing ৳10,000 in bets.

Bonus Abuse

If any sign of bonus abuse is detected — such as systematically exploiting the bonus system or claiming bonuses from multiple accounts — be33 reserves the right to forfeit that bonus and any winnings earned from it.

Changes to Promotional Offers

be33 may change, limit, or cancel any promotional offer at any time. Visit the platform regularly to stay updated on new offers.

Bet Validity

A bet will only be considered valid once it has been successfully confirmed and recorded in the be33 system. Bets that are not confirmed due to network issues or technical errors will be considered void and the amount will be refunded.

Results and Payouts

All winnings are automatically added to the account balance. In the event of a dispute regarding the result of any event, be33's decision will be considered final.

Bet Cancellation

be33 may cancel a bet in the following circumstances:

• Incorrect odds are displayed due to a technical error or system failure.
• An event is cancelled or postponed.
• Fraudulent or unusual betting patterns are detected.
• Due to an error from a data feed or information provider.

Special Rules for Sports Betting

Specific rules apply to betting on cricket, football, and other sports. If a match is abandoned, bets are generally refunded. The rules applicable to BPL, IPL, T20 World Cup, and other tournaments are stated for each event.

Strictly Prohibited Activities

The following activities are completely prohibited on the be33 platform:

• Creating multiple accounts.
• Using a false identity or providing false information.
• Systematically exploiting or abusing the bonus system.
• Using hacking, manipulation, or fraudulent software.
• Colluding with other players.
• Conducting transactions through third-party accounts.
• Engaging in money laundering or illegal financial activities.
• Attempting to harm be33's systems or other users.
• Concealing your location using a VPN or proxy.

Consequences

If you are found to be involved in any of the prohibited activities listed above, be33 will immediately close the account, forfeit all balances and bonuses, and take legal action where applicable.

Limit-Setting Features

be33 is committed to responsible gaming. Players can set their own deposit limits, bet limits, and session time limits. Contact the support team to use these features.

Self-Exclusion

If you feel that gaming is going beyond your control, you can temporarily or permanently close your account through be33. We will action this request immediately.

Support Resources

If you experience gambling-related problems, please seek professional help. be33 provides awareness information and promotes responsible gaming. For more details, visit our Responsible Gaming page.

Closed by be33

be33 may close an account without prior notice in the following circumstances:

• Violation of terms and conditions.
• Fraudulent or illegal activity.
• Failure to complete KYC verification.
• Account remaining inactive for an extended period.

Closed by the User

You may request the closure of your account at any time. Before the account is closed, you will be given the opportunity to withdraw any valid balance; however, bonuses will be forfeited.

Inactive Accounts

An account will be considered inactive if there has been no login or transaction for 12 months or more. A maintenance charge may apply to the balance of inactive accounts.

Complaint Submission Process

For any dispute or complaint, please contact the be33 support team first. You can speak directly via live chat or send an email to [email protected]. An initial response will be provided within 7 business days of the complaint submission date.

be33's Decision

be33's final decision on matters relating to bet outcomes, technical issues, or account-related concerns shall be considered binding and conclusive. However, you will always have the opportunity to present your case before a decision is made.

Time Limit

Complaints must be submitted within 30 days of the incident. Complaints submitted after this deadline may not be accepted.

Service Interruptions

be33 endeavours to ensure uninterrupted service. However, service may be temporarily disrupted due to technical issues, maintenance, or external factors. In such circumstances, be33's direct liability is limited.

Third-Party Liability

Games and payment gateways operated on the be33 platform are provided by third parties. be33 is not directly responsible for issues arising from these third-party services.

Limitation of Damages

In any circumstance, be33's liability is limited to a maximum of the amount you deposited directly in connection with the relevant incident. be33 is not liable for indirect or consequential damages.

Data Collection

be33 collects only the information necessary to provide its services. Collected data is never sold to third parties. To learn more about our data management policy, please visit the Privacy Policy page.

Data Security

be33 uses SSL encryption and advanced security technology to keep your personal and financial information safe. Our platform ensures a secure and reliable environment.

Data Disclosure

be33 may disclose necessary information to fulfil legal obligations or at the request of regulatory authorities. Where possible, you will be notified in advance in such cases.

Right to Amend

be33 may update these terms and conditions at any time. Notice will be given in advance for significant changes.

Change Notification

When the terms and conditions are updated, the changes will be published on this page and the "Last Updated" date will be revised. Where possible, a notification will also be sent to your registered email.

Continued Use as Consent

If you continue to use the platform after updated terms and conditions have been published, you will be deemed to have accepted the new terms. If you do not agree to the new terms, please close your account.

Contact Us

If you have any questions about these terms and conditions, please contact our support team. We provide assistance in Bengali 24/7.

Email: [email protected]